Sales and Warranty Policy

SLICK HORSEWARE

Sales and Warranty Policy

Effective Date: April 27, 2026 | Last Updated: June 1, 2026

1. All Sales Are Final; Orders and Cancellations

All purchases made through Slick Horseware are final. We do not accept returns, exchanges, or refunds for any reason, including but not limited to: change of mind, incorrect sizing, incompatibility with existing equipment, or horse refusal. By completing your purchase, you acknowledge and agree to this policy in full.

Order Cancellations. Slick Horseware products are made to order. Because materials are committed and manufacturing may begin immediately upon order placement, all orders are final at the time of purchase and cannot be cancelled or modified once placed. By completing your purchase, you acknowledge and agree that your order cannot be cancelled after it has been submitted.

Chargebacks or payment disputes initiated outside of this policy will result in permanent account suspension and may be referred to our collections counsel.

2. No Warranty

Slick Horseware provides no warranty of any kind, express or implied, on any product we sell. All products — including but not limited to fabric, stitching, hardware, closures, buckles, straps, and zipper components — are sold strictly as-is.

Slick Horseware makes no representations that any product will be free from defects in materials or workmanship, and assumes no obligation to repair, replace, or provide credit for any product after the time of purchase. Nothing in this section limits the carrier-claim replacement remedy described in our Shipping Policy, which applies solely to items lost or damaged in transit and approved through a carrier claim.

3. Cleanliness Requirement & Cleaning Fee

This section applies solely to items sent to Slick Horseware for an approved service or inspection. The cleaning fee described in this section applies only to such items and does not apply to general merchandise purchases, which are final and not subject to return, exchange, or refund under our Refund Policy.

Any item approved by Slick Horseware for service or inspection must be thoroughly washed and fully dried prior to being shipped to us. This requirement exists for the health and safety of our staff and is non-negotiable.

Items received unclean, soiled, or improperly laundered will be subject to a $20.00 cleaning fee per item, assessed at Slick Horseware’s sole discretion. Service will not be performed until this fee has been paid in full.

If a customer declines to proceed after notification of the cleaning fee, the item may be held pending resolution of any outstanding costs or claims for thirty (30) days, after which it will be considered abandoned. Slick Horseware reserves the right to refuse or return any item certified to contain excessive debris or odor.

4. Disclaimer of Liability and Use by Minors

ALL PRODUCTS ARE SOLD “AS-IS” AND “WITH ALL FAULTS.” SLICK HORSEWARE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

SLICK HORSEWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF OUR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SLICK HORSEWARE’S TOTAL LIABILITY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE PRODUCT IN QUESTION.

Some jurisdictions do not permit the exclusion or limitation of consequential or incidental damages. In such jurisdictions, Slick Horseware’s liability shall be limited to the maximum extent permitted by applicable law.

All products are intended for use consistent with their design purpose and at an appropriate rider level. Slick Horseware products are designed for use by riders of all experience levels, from beginner to professional, when used as intended. Equestrian activities are inherently dangerous. Slick Horseware assumes no responsibility for injuries, damages, or losses arising from the use of its products in connection with equestrian activities or otherwise.

Use by Minors. Use of Slick Horseware products by minors must be supervised by a responsible adult. Parents and legal guardians are solely responsible for ensuring that any minor using a Slick Horseware product does so under appropriate adult supervision, with proper instruction, and in accordance with the product’s intended use. Slick Horseware assumes no responsibility for unsupervised use of its products by minors.

5. Price Adjustments and Sale Pricing

All purchases are charged at the price displayed at the time of checkout. Slick Horseware does not offer price adjustments, price matching, or refunds of any difference if a product is later marked down, placed on sale, offered at a promotional price, or bundled at a discount. Sale, discounted, promotional, and closeout prices are final at the point of purchase and are not eligible for any post-purchase adjustment, credit, or refund.

6. California Proposition 65 Warning

⚠ WARNING: This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

This warning is provided in compliance with California Proposition 65 (the Safe Drinking Water and Toxic Enforcement Act of 1986). The presence and quantity of any listed chemical may vary by product, supplier, and production batch. Slick Horseware provides this notice as a precaution to all California consumers.

7. Assumption of Inherent Equine Risk

The use of equestrian equipment, including all products sold by Slick Horseware, occurs in connection with activities that are inherently risky. Equestrian activities involve the unpredictable behavior of horses, the inherent risk of falls and injuries, the potential for equipment to fail under stress, and other dangers inherent to working with large animals.

By purchasing and using Slick Horseware products, you acknowledge and voluntarily assume the inherent risks of equestrian activities under California law and applicable common law principles, including the doctrine of primary assumption of risk as recognized by California courts. You agree that Slick Horseware shall not be liable for any injury, damage, or loss arising from the inherent risks of equestrian activities, including but not limited to injuries sustained during normal use of our products. This assumption of risk is in addition to, and does not limit, the disclaimers and limitations of liability set forth in Section 4 of this Policy.

8. Resale Restriction

Slick Horseware products are sold for personal, non-commercial use only. Customers are prohibited from reselling, redistributing, or commercially exploiting Slick Horseware products without prior written authorization from Slick Horseware. To request authorization to resell Slick Horseware products, contact us at slickhorseware@gmail.com to discuss terms.

Unauthorized resale, including but not limited to listing Slick Horseware products on third-party marketplaces (such as Amazon, eBay, Mercari, Poshmark, or similar platforms) without prior written authorization, may result in: cancellation of pending orders, refusal to process future purchases, suspension of customer accounts, and where applicable, legal action for trademark infringement, unfair competition, or other available claims under federal and state law.

9. Order of Precedence

This Sales and Warranty Policy governs sales finality, cancellations, custom orders, product warranties, liability disclaimers, product service, and related matters. Slick Horseware also maintains separate Terms of Service, a Refund Policy, a Shipping Policy, and a Privacy Policy, each governing its respective subject area. To the extent any conflict arises between this Policy and another Slick Horseware policy on a matter specifically addressed in this Policy, this Policy shall control.

10. Severability and Assignment

Severability. If any provision of this Policy is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from this Policy. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Assignment. You may not assign or transfer your rights or obligations under this Policy without the prior written consent of Slick Horseware, and any attempted assignment in violation of this provision shall be null and void. Slick Horseware may freely assign or transfer this Policy and its rights and obligations hereunder, in whole or in part, including in connection with a merger, acquisition, sale of assets, corporate reorganization, or by operation of law.

11. Governing Law & Dispute Resolution

This policy shall be governed by and construed in accordance with the laws of the State of California. Any dispute, claim, or controversy arising out of or relating to this Sales and Warranty Policy shall be resolved in accordance with the dispute resolution and binding arbitration provisions set forth in Section 22 of our Terms of Service, available at https://www.slickhorseware.com/policies/terms-of-service.

By purchasing from Slick Horseware, you confirm that you have read, understood, and agreed to this Sales Policy in its entirety.

For questions regarding this policy, please contact us at:

Slick Horseware

Email: slickhorseware@gmail.com

Mailing Address:

531 S. 10th St. #2

Grover Beach, CA 93433